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Visionary General Manager with broad ranging executive-level experience in Marketing, Operations, and Human Resources . Track record of successfully turning around under-performing operations, and profitably managing projects up to $40M. PhD in Science Education facilitates ability to quickly identify the needs of the consumer and design systems, processes, and marketing programs to meet those diverse needs. Technologically savvy including
e-Commerce. Specific strengths include:
  • Performance Improvement
  • Revenue Growth
  • Product Development
  • New Business Development
  • Strategic Planning
  • Training & Development
  • Science & Technology Marketing
  • P&L Management
  • Organizational Effectiveness

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Innovative Healing
Metametrix Clinical Laboratory, Duluth, GA
National Sales Manager

2011 to 2012
  • Sales: Analyzed sales data and developed strategic sales plan to meet corporate goals.
  • Sales: Increased annual growth from 24% to 28% amid systems failures and organizational change.
  • Training: Trained and directed sales staff.
  • Operations: Managed Customer Service and Sales Departments.
  • Operations: Created new consulting / selling model.

Innovative Healing
Innovative Healing, Asheville, NC
President

2005 to Present
Turned around operation to generate positive revenue within 12 months for operation previously operating in the red for several years.
  • Marketing: Designed and implemented severa successfull multimedia web sites.
  • Marketing: Created and launched automated internet marketing systems that increased revenue 400% in 18 months.
  • Operations: Restructured business entity to include three separate business entities to capitalize on separate monetization opportunities.
  • Operations: Integrated automated online systems, office based systems, and business operations into a seamless operations environment.
  • Human Resources: Hired, trained, and supervised staff, re-structuring organization so operations are self sufficient.
  • Human Resources: Created strong support infrastructure thereby allowing principal to maximize consultative billing hours, while simultaneous developing individual strengths of the professional staff.
Adventure of the American Mind
Adventure of the American Mind, Asheville, NC
National Director More Info
2002 to 2005
  • Marketing: Oversaw program expansion to nine states.
  • Marketing: Managed relationships with 24 universities, the Library of Congress, 10 Congressman and Senators, and Board of Directors
  • Operations: Redesigned existing program resulting in an 800% increase in efficiency.
  • Operations: Efficiently managed financial budget of $40M.
  • Human Resources: Hired and trained national staff, creating a high-performance team of professionals.
  • Human Resources: Redesigned the program for greater flexibility and designed train program for local program Directors.
McPeak Media Inc.
McPeak Media, Fairfield, IA
Regional Director
1999 to 2001
  • Marketing: Marketed radio research and buying services throughout the US and Canada by educating ad agency account executives.
  • Marketing: Created proposals and radio advertisements. Resulting in significant recruitment success for our clients.
  • Marketing: Increased the customer base from 27 to 250.
  • Operations: Managed broad-scoped operations that included clients such as IBM, Xerox, Sprint, Coca-Cola, Web MD, and Allstate.
  • Operations: Designed and implemented office procedures and customer tracking systems.
American Gas Marketing
American Gas Marketing, Fairfield, IA
Senior Broker
1994 to 1998
  • Marketing: Brokered gas contracts between 250 natural gas companies.
  • Marketing: Top performing broker with over $200M in annual contracts.
  • Operations: Clients included Mobil, Exxon, Texaco, Enron, and Pacific Gas & Electric
Enlightened Audio Designs
Enlightened Audio Designs, Fairfield, IA
National Sales Manager
1993 to 1994
  • Marketing: Directed North American sales for high-end audio components manufacturer.
  • Operations: Managed network of 80 retail dealers.
Boss Logic
Boss Logic, Fairfield, IA
National Sales Manager
1991 to 1992
  • Operations: Managed sales for document management software development company.
  • Marketing: Trained resellers and sold directly to major accounts.
  • Marketing: Developed all sales and marketing materials.
  • Human Resources : Developed training certification system.
Corporate Education Resources
Corporate Education Resources, Fairfield, IA
Vice-President, Product Development (1991)
1985 to 1991
  • Marketing: Managed development of all products for human resource planning software development company.
  • Operations: Delivered fully debugged product upgrades on time, for the first time in company history.
Vice-President, Sales and Marketing – Client List
1989 to 1991
  • Marketing: Managed North American sales.Responsible for generating $2,000,000 in annual sales.
  • Operations: Extensive General Manager responsibilities. Supervised 35 employees.
  • Human Resources: Successfully recruited and trained new distributors during an economic recession, and with increasing competitive pressures.
Director, Training & Consulting ServicesClient List
1985 to 1988
  • Marketing & Operations: Consulted with more than 200 major corporations including 3M, Kodak, General Dynamics, Marriott, and Motorola.
  • Marketing & Operations: Grew this LOB from zero to 33% of total business.
  • Human Resources: Created all training and consulting programs.

education

PhD in Science Education , Florida State University , Tallahassee , FL

MS in Science Education , Florida State University , Tallahassee , FL

BA in Education & Communication , Maharishi International University , Fairfield , IA

contact

8556 Light Moon Way, Laurel, MD 20723
Phone: 828-423-0670 – Fax: 877-307-5020
Contact Chris